Returns & Exchanges

At Plantlife, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. If your new greenery or accessories aren't the perfect fit for your space, we've made the exchange and refund process simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring that plants are secured and non-plant goods remain in their unused condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.